Would you like to be able to write good, easy-to-read Instructions, Procedures, Help Guides, User manuals, etc?
I have retired, so I am now offering you this self-contained, free Technical Writing Course. Even if you aren’t a technical author (yet), this will certainly help you on your way.
Be a Trainer: Learn (and teach others) how to write in Plain English for their target reader groups. For Free.
Point 1 – This as a fully tried-and-tested, one-day Technical Author Training Course, fine-tuned across 15 years of use. I ran this course in 11 countries: across the UK and Europe, and as far away as India and the USA. I trained many hundreds of people, and it was well received everywhere.
Point 2 – This course will save you (and your trainees) a lot of time in writing documentation:
This training course usually took 6½ hours, supported by a fully-developed PowerPoint presentation. (You can download that below.) Trainees did several short exercises from the manual.
After you finish working through the manual, please go through the sections again from time to time, to reinforce what you have learned. This will save you considerable time whenever you have to plan and write technical documentation in the future.
Point 3 – Save Money: reduce Support Calls
Good technical documentation means fewer Support Calls and fewer (possibly expensive) mistakes by the End Users.
Point 4 – Increase Sales: Good Manuals are a valuable Sales Aid.
I was in Technical Sales and Marketing for over 20 years, and I know for a fact that good Product/Service Documentation helps you to Win Orders.
When I ran this one-to-one course for individuals, I charged £395. For training groups on site of up to maybe 12-14 people, it came to £2,000 or more.
My training history:
Since 2004, I have trained several hundred people across 11 countries. In my work as a Technical Author, I continually researched the subject carefully across English-speaking countries, and updated the course as needed. See more about Philip Tory.
Now that I have retired, I still want to pass on the best of my skills. This manual – plus the extra resources on this site – can even help you to run your own training courses.
Download the complete Training Manual
Important: If you want the best out of this course, print the whole manual, double-sided, and get it spiral-bound. Then you can read through it page by page, highlight the important bits, write on it, make notes in the margin, and work through the exercises (important), two pages to view. This really helps.
Excellence: The Manual is 150 pages of A4, and it condenses the best of over 20 years of professional writing and training experience. It will help you to improve your documentation at work, and change the way you write for the rest of your career. It even has a detailed Index-at-the-back, to help you find things.
Click to see >> Other Resources. <<
My Customer Base: Since 1996, I authored Technical Manuals and Help Guides for some of the finest companies in the world, from small entrepreneurs to global corporates: across the UK, Europe, and as far away as Australia. See my Customer list…
Help me, Help others . . . If you can, could you provide a link to this page from your web site or media pages? Let’s spread the good news, and help lots more people to benefit. Thank you.
Who would benefit from this Training?
This Technical Authoring Course is for ANYONE who writes Technical or Business Instructions of any kind … such as Engineers, Programmers, Trainers, IT Departments, Managers, Technical Authors, Business Analysts, Administrators, Safety Teams, Product Managers, Support Teams, Project Teams, etc.
Key Benefits of this Professional Writing Course
1. Understanding: Your target readers / end users will understand the instructions more easily.
2. Learning curve: Proper documentation reduces the end users’ learning time, so that they become productive more quickly.
3. Reduce the incoming Support Calls: Some companies have saved £ thousands a month by writing better manuals and procedures.
4. Learn from an experienced author. I have written manuals and help guides for some of the finest organisations in the world and, now that I have retired, I want to pass on the best of my skills. I have condensed over 20 years of practical experience and research into this one-day course. Now it’s available to you for free, as a fully-developed Training Course that you help you in your business.
5. Plain English: This is a major feature of what the writers need to learn. You want your target users to read something once, understand it, and carry out the tasks without mistakes, accidents or support calls.
And the Course Manual itself is, of course, written in Plain English.
What you will learn:
- Writing techniques that help the end readers to understand ‘technical talk’ quicker and more easily.
- Best practices for writing in clear, user-friendly English.
- Some essential, basic Grammar.
- How to target the reader/user groups… How to write at their level, without being patronising.
- Powerful techniques to plan the content in minutes rather than hours (or days!)
- Advice on correct layout.
- How to work faster for the same effort.
- How to create an “Index at the back”, quickly and easily. And lots more.
Action: Click here to see the Course Outline.
Improve your Authoring Style for the Rest of your Life!
“This course is really going to save me precious time. I would recommend it to anyone who has to write and maintain any type of document.” – Kyla Young, Operations Manager, Dataflow Communications.
“The course was useful and informative. Good pace and delivered at a level understandable to the delegates. The most interesting part was the Plain English module, because it’s been a long time since I was at school and I had slipped into bad habits.” – Glen Norman, PTW & Training Coordinator, LES Engineering, Humberside.
“Very interesting. The content was excellent and meaningful to my job. I learnt a great deal – many things I didn’t know before. I would recommend this course to others.” – Mandy Raison, Learning & Development Manager, Airborne Systems, Bridgend.
“The section on planning was the most interesting as this is something that is immediately relevant. Overall, a very good course. It presented a number of techniques that I can use immediately with no extra tools.” – A. Hall, Head of Development Methods Group, Bank of England, London.
“I did actually use the techniques soon after, to produce a report that led to a request for expenditure approaching 8 figures, which has been well received, so thank you.” – Richard Carver, Offshore Operations Engineer, Perenco, Norfolk.
“I learned a good understanding of the role of a technical author, and what I need to plan and consider. The training day was well-presented and kept my interest throughout. Questions were well answered and discussed. The course manual provides good post-course resource. It will be a good point of reference when I require tips and advice. It was an excellent course.” – Brian Livingstone, BAE Instrument Landing Systems, Telford.
“The course was well planned with effective communication and presentation. I learned how to minimise my writing style and offer more informative, easy to understand guides. Overall, a very good investment of my time.” – Graham Carter, Telecommunications Dept., University of Bedfordshire.
“The training course was very interesting and showed me some basic errors that I currently do without thinking. I learned a lot of details about making documents simpler and more user-friendly. Excellent information.” – Andrew Thalayasignham, Production Engineer, Airborne Systems, Bridgend.
“Very interesting and enjoyable training course. It made me think twice about how my writing comes over to others. I’m sure it will help me to get my message across in a simpler and clearer way in future. Definitely worthwhile.” – Alexander Findlow, Snr Telecoms Engineer, Perenco, Great Yarmouth, UK.
This Technical Writing Training Course is for any Business or Industry. You will learn from materials prepared by a writing expert and international trainer.
Philip Tory, BSc(Hons), Dip.M.
Expert Technical Writer and International Trainer. (TWC Glos)