More about the Trainer

Philip Tory

Hello again. Here is a bit more about my background.

I am a scientific and technical person, well experienced in many branches of industry. I also have a business background in development, marketing, sales, QA and Training.

For many years, I worked for other companies in various roles, also producing their Technical Manuals and Online Help Guides.

I studied and researched Technical Writing extensively, and put it into practice. I would ask the end readers for their feedback, which was positive and most useful, because they gave me new ideas for improving documentation.

In 2000, I started my own Technical Authoring business, and formed Authorgraphic Ltd in 2002. Since then, I have helped hundreds of people like you to improve their writing. I have run this course in UK, across Europe, in India and the USA.

My speciality is good clear manuals and help guides. You can learn these skills too. I aim to inspire writers and their end readers, bringing new ideas to light.

My Career:

Technically, I am well qualified. I studied Applied Physics, Electronics and Control Engineering to Masters level. I also have a Management Diploma from Open University.

I began my working life as an electronics development engineer, designing a variety of electronic and electromechanical equipment. In different companies, I took products from concept to production, and designed automatic test equipment for final QA. I have worked on various projects such as the Concorde flight computers, medical electronics, car park control systems, and fly-by-wire systems for fighter aircraft. For two years, I managed a technical drawing office.

I then moved on to technical sales, and broadened my experience to include Marketing, Franchise Management, Installation, Technical Support and Training. All roles included documentation of the company's products.

Before starting my own Technical Authoring business in 2000, I was a Software QA and Product Manager for three years which, again, included responsibility for all product documentation.

In these various situations, I have written technical documentation covering:
   - User Manuals
   - Installation Guides
   - Software Upgrade Notes
   - Technical Specifications
   - Software Help Guides
   - Test Procedures.

Over the past 15 years, I have helped over 100 clients to improve their documentation. These include industries as diverse as financial services and banking; shipping management; the oil industry; software development; telecomms; pharmaceutical and medical; higher education and forensic science; housing management and will writing, lawn care franchise management, buildings maintenance systems and so on.

You name it, I can help you write about it! (Within reason, of course!) Technical Author Services