Technical Writing Course:

What delegates say!

• Learn to best way to write technical documentation - for the rest of your career

• Learn the art of plain English, so that your readers understand more thoroughly

• Learn to plan your documentation in minutes, not days

Here are some comments from Delegates on this course. Verbatim. Word for word. 

• "I would recommend it to anyone who has to write and maintain any type of document. This course is really going to save me precious time."
  - Kyla Young, Operations Manager, Dataflow Communications.

• "Very good; very interesting for a subject that could have been very dry."
  - Malcolm Johnson, Acterna.

• "I would like to commend you on a thorough introduction to technical writing."
  - Robin Slee, Systems Developer.

• "It was my pleasure to attend, which is something I have never before said about a training course. Keep up the excellent work." - R.W., Systems Developer.

• "Many thanks for the course yesterday. I for one found it extremely useful, and judging from the comments I’ve had from my colleagues, so did they."
  - L.P., Development Manager, Distinction Systems Ltd.

Technical Writing Course

"The training day was...

• "Very useful, productive and inspiring." - Mike Schulze, Associate Director Clinical Standards Europe, Quintiles Ltd, Frankfurt.

• "It was really what I was looking for, to help me produce good documentation."
  - Patrice Pajot, Acterna.

• "Excellent! Very informative, lots to think about and has provided me with some great tools to produce documentation."

• "Most Enjoyable. The subject could have been dry; however, the way the training was executed made it enjoyable." - David MacDivitt, Senior Customer Information Officer, Coventry University.

• "Useful & interesting - especially as a whole-team activity." - DH - Technical Author.

• "The document planning was very good. It had a direct application to our work."

• "Well structured and focused on our needs." - Malcolm Johnson, Acterna.

• "Very good. Exceeded my expectations! I was wondering how to make a seemingly arduous task less daunting."

• "Surprisingly very interesting and refreshing. Enjoyed the subject and the way the message was delivered."

 
Technical Writing Course

"The most interesting part was...

• "The most interesting parts for me were the exercises because I like the ‘hands on’ approach. I find ‘to do’ is the best way for me to learn. I also liked sharing ideas with my colleagues and having the time to think about how we can move forward with our documentation project. I valued Philip’s input and suggestions."
  - Margaret McDermott, Training Advisor, Quintiles Ltd UK.

• "Planning the work. I have a problem getting bogged down with details; this frees me up." - Hugo Horsfield, Operations Technical Specialist, Data flow Communications.

• "It was refreshing to be asked to use plain English. The section on the easy use of Word was very useful."

• "Structuring of documents - practical, useful and stimulating. It will make my job a lot easier in future."

• "Document planning, because it helps gather the jumbled thoughts about a project onto one page."

• "How to plan and structure documents - I can see this having an immediate effect."
  - OD, Technical Author.

• "Good break-up of listening, doing, relevant documentation planning, etc. Good frequent breaks makes concentration easier! Important!"

 
Technical Writing Course

"I learned...

• "To be precise and deliver the information in a clear, comprehensible fashion."
  - Liz Watson, Customer Support Analyst, Coventry University.

• "A way of structuring documents and identify where sections should go."
  - Malcolm Johnson, Acterna.

• "Approaching from a task-oriented point of view. Before this, I felt as if I had to capture all functionality."

• "…that Plain English is very important; and also learned how to plan documentation."

• "Document planning techniques - very good."

• "A lot of useful ideas about documentation."

Technical Writing Course