Training Pays Off!

If we want to learn to drive, we take lessons. If we want to learn to play the piano, we take lessons. If we want to learn anything new, we take lessons - unless you want to spend a very long time over it!

So it makes sense, that if you want to learn how to write good documentation, you take lessons. This 1-day Technical Writing Course teaches you the essentials of writing professional documentation. And it pays off! It helps you sell your products / services; it reduces complaints & support calls; and it improves your company image.

Technical Writing Course

If you struggle with documentation, then all you need to know is the Easy Way to Write. My course will show you the correct approach to Technical Writing; how to plan the documentation so that you include all the relevant material, and how to write it so that your readers will understand you.

So! Do something about it. Our Technical Writing Course can get your staff tuned into writing good documentation. Learn the essentials in just One Day - which is not a lot to take out of your work schedules.

Book a Technical Writing Course: improve your Company Image

Book a Technical Writing Course so that you can produce consistent, well-written manuals. Show -

• that you mean business;

• that you care for your customers;

• that you want them to get the very best out of the
  service or product you offer.

Better documentation reduces Support Calls - it pays for itself!

• Good documentation reduces complaints because customers can find the answers without phoning your help desk.

• Proper search facilities mean they can find information easily.

• Correct use of language means they can understand what it says.

• This can reduce your support overheads considerably.

Good documentation gives prospects confidence in your product - and helps you to close the sale!

A Help file or Manual that impresses people is a Sales Aid.

Your sales team can demonstrate corporate commitment to supporting your products or services. Book a Technical Writing Course so that you can give your prospects peace of mind about buying from you, and turn them into customers.

Technical Writing Course: to promote Customer Self-Training

"It's great. I give new staff one module to learn, and they are moving on to the next by themselves!"
- Sheena W. Team Leader, Major International Pensions Provider.

Good technical authors create Help files and manuals so that readers can teach themselves to use your product / service, or to carry out procedures.

This adds tremendous value because it saves them considerable one-on-one training of new staff.