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Course Outline: Technical Writing for business and industry

Technical Writing Skills for the rest of your Career

  • Improve your company's documentation.

  • Plan documentation in minutes, not hours or days.

  • Improve readability

  • Learn how to use Plain English

Learn the best way to write professional, user-friendly technical documentation.

If you write instructional material such as operating procedures, work instructions, user manuals, online help guides and so on, then this course is for you. It works for any business area, whether for you write for external customers or for internal staff.

Click here for PDF Syllabus
(Full training details on PDF)

Phone 01452 500639 to book your course

One-day Training Syllabus (in brief)

MODULE 1: How to Write

  • Writing to make it clear for the reader
  • How to target your reader groups
  • Layout and use of images
  • Plain English skills for technical writing
  • Exercises to help you remember.

MODULE 2: Planning and Structure

In this module, you learn -
  • Easy document planning techniques that can save you hours (or days!)
  • How to Structure the document
  • How to include the relevant and eliminate the irrelevant
  • Save time and stress.

MODULE 3: Working Smart in MS Word

A short module on Power Tips for Word.

  • How to get the best out of MS Word. There's a lot of things in Word that most people don't know about.
  • Creating an "Index-at-the-back", and how to quick-tag your selected index keywords.

Learn by –

  • Understanding
  • Asking and doing
  • Seeing examples
  • Group discussion
  • Practical exercises.

Click here for PDF Training Syllabus
(Course full details PDF)

Phone 01452 500639 to book your course

Training Room - facilities required

What will you need to provide?

  • A separate room for the course.
  • PC  data projector and screen
  • Whiteboard
  • Flipchart
  • Paper and pens
  • Refreshments and a light lunch

Maximum 14 trainees per course.


Prices on application.  The price depends on the number of trainees (it is cheaper per person for larger groups), travel and accommodation costs etc. Please contact us for details.

Terms and Conditions apply.

'Open' Courses

Sorry, we don't offer "Open" courses, because it would mean a mix of people from very different industries and abilities, and sometimes competitors in the same room! Group training is offered at your company premises, where you can all discuss issues freely and openly.

Individual One-to-One Training

If there is only one person who needs training, we offer this one-day course at our Gloucester office. Click here for more details.

Ordering: please allow 14 days' notice...

Training needs a lot of planning and preparation so, please, I need your written order, together with our signed Terms and Conditions, two weeks before the training date.

Phone 01452 500639 to book your course

"What do writers find most difficult when writing Technical Documentation?" - Free Report

Click here for your Free Report

I have researched hundreds of Technical Writers over the last six years, and asked them what they find most difficult when trying to write their Manuals, Help Guides, and so on.

There is a consistent pattern across a high percentage of these people: many of them share the same difficulties.

I've written a five-page report on their replies, and I'm offering you a free copy of this report, worth 45. Just click the button above.

Clients in UK, Europe, USA and India.

Areas covered in the UK:
This course is available in all parts of the UK, including
Avon, Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire , Cheshire, Cleveland, Cornwall, County Durham, Cumbria, Derbyshire, Devon, Dorset, Durham, East Sussex, Essex, Gloucestershire, Hampshire, Herefordshire, Hertfordshire, Humberside, Isle of Wight, Kent, Lancashire, Leicestershire, Lincolnshire, London, Manchester, Merseyside, Middlesex, Norfolk, North Yorkshire, Northamptonshire, Northumberland, Nottinghamshire, Oxfordshire, Rutland, Shropshire, Somerset, South Yorkshire, Staffordshire, Suffolk, Surrey, Sussex, Tyne and Wear, Warwickshire, West Midlands, West Sussex, West Yorkshire, Wiltshire, Worcestershire, Yorkshire. Wales: Anglesey, Blaenau Gwent, Bridgend, Caerphilly, Cardiff, Carmarthenshire, Ceredigion, Conwy, Denbighshire, Flintshire, Gwynedd, Merthyr Tydfil, Monmouthshire, Neath Port Talbot, Newport, Pembrokeshire, Powys, Rhondda Cynon Taf, Swansea, Torfaen, Vale of Glamorgan, Wrexham. Scotland: Aberdeenshire. Northern Ireland: Counties Antrim and Down. Ireland: Dublin and vicinity.

As you know, Technical Writing Course, mistyped, might be techncialw riting course; technicalw riting course; technialwritingcourse; techncial writing course.

What Course Delegates said

"A practical, enjoyable and insightful course, which successfully imparts the importance of clear English ... a reminder of how much I had forgotten and how easy it is to get into bad habits! The course material is both useful and accessible and will undoubtedly prove invaluable [in] the workplace where I intend to put into place some of the skills practiced during the course."
- Debi Strawson,
Lead Operations, Perenco UK

Click for Free Report
- about difficulties people have when writing technical documentation

"Lots of useful ideas and smart tips to make technical writing less scary, whether you are updating an existing manual or writing from scratch."
- J. Taylor, Manager,
Employee Communications and Development, RSPCA

"This course is really going to save me precious time. I would recommend it to anyone who has to write and maintain any type of document. "
- K. Young, Operations Manager, Dataflow Communications.

"The most interesting parts for me were the exercises because I like the ‘hands on’ approach. I find ‘to do’ is the best way for me to learn. I also liked sharing ideas with my colleagues and having the time to think about how we can move forward with our documentation project. I valued Philip’s input and suggestions."
- M. McDermott, Training Advisor, Quintiles Ltd UK.

"Many thanks for the course yesterday. I for one found it extremely useful, and judging from the comments I’ve had from my colleagues, so did they."
- L.P., Development Manager, Distinction Systems Ltd.

'A colleague attended the previous course and said it was the most useful course he had ever attended.'
- C.H., Transport for London

"I learned how to be precise and deliver the information in a clear, comprehensible fashion."
- L. Watson, Customer Support Analyst, Coventry University

"The training day was useful and informative. Good pace and delivered at a level understandable to the delegates. The most interesting part was the plain English module, because it's been a long time since I was at school and I slipped into bad habits."
- G. Norman, ConocoPhillips, Humberside

"The section on planning was the most interesting as this is something that is immediately relevant. Overall, a very good course. It presented a number of techniques that can be used immediately with no additional tools." - A. Hall, Bank of England.

"The course was informative and fun - a good combination. The best bit was the document planning as I have trouble with keeping my thoughts in order. I learned so much today about writing. Overall it was fabulous, so much more user friendly than I expected."
- Laura W., Wyeth Europa.

"This was a real insight into how much we can improve our documentation so that it is easy to follow. I learned a lot of skills that will be put into practice. A good course, as lots was covered which has given me the skills to improve my writing."
- Rachel S., Tribal Group, Hull.

" I learned a lot about document structure and layout. Overall, a very good exercise. This course will help me a lot and has given me a lot to think about."
- T. Day, RMS Services

"The training was well organised and delivered. Plenty of content to take away and apply. It helped me to understand the ways to go about using plain English. I think the planning techniques are going to be useful."
- L. Pedder, Partygaming PLC, Gibraltar.

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