Technical Writing Course

• Learn to write like a professional - for the rest of your career

• Learn to use clear English, so that people understand more easily

• Learn to save considerable time and stress in planning your documentation

- and I'll send you a     
 FREE copy of 'Hot Tips on Page Numbering in MS Word'

If you want to learn to drive, you need many driving lessons. If you want to learn to play the piano, you need many piano lessons. If you want to learn effective Technical Writing, you need just one day's training.

Learn how to write professional, user-friendly technical documentation that is targeted at the reader group. Suitable for those who write about Software, Equipment, Business Procedures, Training Course design, etc., whether for external customers or internal staff (sales team, support engineers etc.) These courses have been run in UK, Europe, USA and India.

'A colleague attended a previous course and said it was the
most useful course he had ever attended.' - C.H., Transport for London.

CONTENT: WHAT YOU LEARN

MODULE 1: How to Write

• How to write for best readability

• Targeting the reader

• Correct use of Plain English

• Examples of good and bad documentation

• Exercises to help you learn

MODULE 2: Planning and Structure

One of the difficulties with new documentation is knowing where to start, what to include and what to exclude. In this course, you will learn -

• Powerful Document Planning techniques

• How to include all relevant subject matter

• How to eliminate irrelevant material

• Save time and save stress

MODULE 3: Working Smart in MS Word

• Getting the best out of MS Word

• How to create an "Index-at-the-back"; how to tag index keywords in an instant.

• Power Hints and Tips for faster working

Learn by –

• Understanding

• Asking and doing

• Seeing examples

• Group discussion

• Practical exercises

This one-day, Writing Technical Documentation session distils over 20 years of experience of business, industrial and software documentation into just one concentrated day. Whatever the standard of your company's in-house documentation, we can teach you how to simplify the writing process, enhance the style and improve readability.

DELEGATE FEEDBACK

Delegates are encouraged to fill in a feedback sheet at the end of every course. Here are some of their comments.

• "I would recommend it to anyone who has to write and maintain any type of document. This course is really going to save me precious time."
  - Kyla Young, Operations Manager, Dataflow Communications.

• "Very good; very interesting for a subject that could have been very dry."
  - Malcolm Johnson, Acterna.

• "I would like to commend you on a thorough introduction to technical writing."
  - Robin Slee, Systems Developer.

• "It was my pleasure to attend, which is something I have never before said about a training course. Keep up the excellent work." - R.W., Systems Developer.

• "Many thanks for the course yesterday. I for one found it extremely useful, and judging from the comments I’ve had from my colleagues, so did they."
  - L.P., Development Manager, Distinction Systems Ltd.

"The training day was...

• "Very useful, productive and inspiring." - Mike Schulze, Associate Director Clinical Standards Europe, Quintiles Ltd, Frankfurt.

• "It was really what I was looking for, to help me produce good documentation."
  - Patrice Pajot, Acterna.

• "Excellent! Very informative, lots to think about and has provided me with some great tools to produce documentation."

• "Most Enjoyable. The subject could have been dry; however, the way the training was executed made it enjoyable." - David MacDivitt, Senior Customer Information Officer, Coventry University.

• "Useful & interesting - especially as a whole-team activity." - DH - Technical Author.

• "The document planning was very good. It had a direct application to our work."

• "Well structured and focused on our needs." - Malcolm Johnson, Acterna.

• "Very good. Exceeded my expectations! I was wondering how to make a seemingly arduous task less daunting."

• "Surprisingly very interesting and refreshing. Enjoyed the subject and the way the message was delivered."

"The most interesting part was...

• "The most interesting parts for me were the exercises because I like the ‘hands on’ approach. I find ‘to do’ is the best way for me to learn. I also liked sharing ideas with my colleagues and having the time to think about how we can move forward with our documentation project. I valued Philip’s input and suggestions."
  - Margaret McDermott, Training Advisor, Quintiles Ltd UK.

• "Planning the work. I have a problem getting bogged down with details; this frees me up." - Hugo Horsfield, Operations Technical Specialist, Data flow Communications.

• "It was refreshing to be asked to use plain English. The section on the easy use of Word was very useful."

• "Structuring of documents - practical, useful and stimulating. It will make my job a lot easier in future."

• "Document planning, because it helps gather the jumbled thoughts about a project onto one page."

• "How to plan and structure documents - I can see this having an immediate effect."
  - OD, Technical Author.

• "Good break-up of listening, doing, relevant documentation planning, etc. Good frequent breaks makes concentration easier! Important!"

"I learned...

• "To be precise and deliver the information in a clear, comprehensible fashion."
  - Liz Watson, Customer Support Analyst, Coventry University.

• "A way of structuring documents and identify where sections should go."
  - Malcolm Johnson, Acterna.

• "Approaching from a task-oriented point of view. Before this, I felt as if I had to capture all functionality."

• "…that Plain English is very important; and also learned how to plan documentation."

• "Document planning techniques - very good."

• "A lot of useful ideas about documentation."

Training Room - facilities required

What will you need?

• Separate room for the course.
• PC LCD projector + screen
• Whiteboard
• Flipchart
• Paper and pens

Maximum 12 delegates per course.

TRAINING COURSE FEES

Prices on application.  

Incidental expenses extra. Terms and Conditions apply.

Sorry, we don't offer 'Open' Courses

We regret that we do not run 'open' training sessions, because discussion cannot flow easily, and there are difficulties when people from competing companies attend. Training in-house works best: you are free to discuss common issues openly, and you can all learn from and encourage one another.

Ordering: please allow 14 days' notice...

Training needs a lot of planning and preparation so, please, we need your written order, together with our signed Terms and Conditions, two weeks before training.

Philip Tory International Training

UK, Europe, USA.

Typos!

If you're like me, you might have mistyped a word, and entered : techncialw riting course; technicalw riting course; technialwritingcourse; techncial writing course