Delegate comments

"Very informative and practical. I found the course content to be extremely useful. A must for anyone who needs to implement an online Help for their applications."
- Mark Hurworth, Technical Author, Teligent Ltd, Kent

"Everything was covered and within the time. The course Handbook is excellent! The most interesting part was using our own 'real life' examples. Overall, very good: thank you, Philip." - Jason Thomas, Charles Taylor Consulting, London.

"I learned all I need to be able to generate Help for our existing system." - Shaun Ankritt, Charles Taylor Consulting, London.

"The Training Day was a complete overall introduction to using RoboHelp. The most interesting part was detailed explanations of using specific features. We need to know these for our work. Overall, a very good, compact and straight-to-the-point training course." - Rory Armstrong, Captiva, Pau, France.

"The course was really helpful. I got lots of ideas and direction for my Help project. The most interesting part was skins; I had tried to work it out before but without much luck. I learned more about how to structure the project than expected, which was good."
- Kerry Greatrex, Home Group, Newcastle-upon-Tyne.

"The RoboHelp training was very enjoyable - it went too quickly. I learned more than I expected!" - Fiona Stewart, Intersurgical, Guernsey.

"It was good, well-paced. I learned a lot - it's a large part of my work now; thank you."
- Jayson Richardson, London & Quadrant Housing Trust.

"It was intensive and comprehensive. I learned what I needed, and also some good tips for importing word docs."
- Pascale Arangois, Captiva, Pau, France.

"A practical, enjoyable and insightful course, which successfully imparts the importance of clear English ... a reminder of how much I had forgotten and how easy it is to get into bad habits! The course material is both useful and accessible and will undoubtedly prove invaluable [in] the workplace where I intend to put into place some of the skills practiced during the course."
- Debi Strawson,
Lead Operations, Perenco UK



'A colleague attended the previous course and said it was the most useful course he had ever attended.'
- C.H., Transport for London.

"Lots of useful ideas and smart tips to make technical writing less scary, whether you are updating an existing manual or writing from scratch."
- J. Taylor, Manager,
Employee Communications and Development, RSPCA.

"This course is really going to save me precious time. I would recommend it to anyone who has to write and maintain any type of document. "
- K. Young, Operations Manager, Dataflow Communications.

"The most interesting parts for me were the exercises because I like the ‘hands on’ approach. I find ‘to do’ is the best way for me to learn. I also liked sharing ideas with my colleagues and having the time to think about how we can move forward with our documentation project. I valued Philip’s input and suggestions."
- M. McDermott, Training Advisor, Quintiles Ltd UK.

"Many thanks for the course yesterday. I for one found it extremely useful, and judging from the comments I’ve had from my colleagues, so did they." - L.P., Development Manager, Distinction Systems Ltd.

"I learned how to be precise and deliver the information in a clear, comprehensible fashion."
- L. Watson, Customer Support Analyst, Coventry University.

"The training day was useful and informative. Good pace and delivered at a level understandable to the delegates. The most interesting part was the plain English module, because it's been a long time since I was at school and I slipped into bad habits." - G. Norman, ConocoPhillips, Humber.

"The section on planning was the most interesting as this is something that is immediately relevant. Overall, a very good course. It presented a number of techniques that can be used immediately with no additional tools." - A. Hall, Bank of England.

"The workshop was informative and fun - a good combination. The best bit was the document planning as I have trouble with keeping my thoughts in order. I learned so much today about writing. Overall it was fabulous, so much more user friendly than I expected." - Laura W., Wyeth Europa.

"This was a real insight into how much we can improve our documentation so that it is easy to follow. I learned a lot of skills that will be put into practice. A good course, as lots was covered which has given me the skills to improve my writing." - Rachel S., Tribal Group, Hull.

" I learned a lot about document structure and layout. Overall, a very good exercise. This course will help me a lot and has given me a lot to think about." - T. Day, RMS Services.

"The training was well organised and delivered. Plenty of content to take away and apply. It helped me to understand the ways to go about using plain English. I think the planning techniques are going to be useful."
- L. Pedder, Partygaming PLC, Gibraltar.

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