 Learn
how to write in plain English
Do your customers find your manuals hard to
understand?
Plain English is an important module of this one-day course. Why? Because it saves you
time and money.
Plain English means presenting information in a
way that the target readership can read, understand
and act upon with a single reading.
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"I notice that
the Upgrade Notes are now in layman's terms.
Please produce a new manual in this style!"
"Clear and easy to understand. Very user-friendly."
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People read plain English quicker, understand
better, and remember longer.
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More efficient procedures
-
Improve productivity
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Reduce complaints
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Fewer support calls
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Increase customer understanding
and satisfaction.
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Increase sales and
cash flow (see below).
Independent research into plain English
Independent
research from organisations around
the world continues to demonstrate that clear writing
in plain English produces significant business
benefits.
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