Sorry, I am finally retiring, and
taking no more orders for Training Sessions; but...
I'm passionate about good writing,
and wanted to pass on the best of what I know, to people like you
and your team, but I've decided to retire from doing
instructor-led training courses.
Improve your Instruction Manuals significantly
with this course.
I've studied the subject for years across
the English-speaking countries. I've gathered
feedback from hundreds of people who write technical
documentation in their work, and analysed their needs. Almost
everything they ever asked for is now in this Course.
I've trained several
hundred people in 10 countries - that's in the UK, across
Europe, and as far away as India and the USA, and I've had excellent
But ! As I'm still in demand, I'm considering what to do in
the future. If you're interested, do contact me and tell
me what you need. I am considering options, so watch this space
- I hope to be able to offer an alternative in the future.
It is aimed at anyone
who mainly writes Instructions, such as:
- but there is also a short module on Report Writing.
- Health & Safety Procedures
- Inspection Procedures
- Installation Guides
- Instruction Manuals
- Maintenance Guides
- Operating Manuals
- Software Help Guides
- Standard Operating Procedures (SOPs)
- Test Procedures
- User Manuals
- Work Instructions, etc
Learn the technical writing skills and best
practices needed for first-class technical documentation.
Learn to write professional Manuals that are Easy To Read
All you need is this comprehensive course.
You have the technical knowledge: this course
helps you to express information correctly, so that the
readers can understand.
Good documentation has saved many companies thousands of pounds
a year in reduced
support costs alone.
This course covers:
Best practices for writing in clear, user-friendly
A refresher of essential grammar.
How to target the end reader/user groups.
How to handle Jargon and Acronyms.
Writing Tips to help the reader to
understand with ease.
Powerful techniques to Plan the Content.
How to work faster for the same effort.
How to create an "Index-at-the-back", quickly
And lots more.
Resources CD with more hints and tips,
such as a special section on Equipment Photography.
See Course outline information here >
Improve your Technical Writing skills for the rest of your career
If you purchase this course you would join several hundred other people across ten countries who have learned the practical skills needed to be
I want to inspire you, to motivate you, to encourage you to be a
better writer, and to help you to learn and understand the techniques
required. With nearly 25 years' experience as a technical writer,
I specialise in easy-to-read manuals and help guides.
Writing Courses are based on many years of study, research,
writing experience, and feedback from hundreds of end-users.
Learn these skills so that your readers, your customers, can understand by reading something
once, and get the job done without calling your Help Desk.
Join the Club!
Most people have never had a Technical Writing Course,
so come and 'join the club', like these people above at a
pharmaceuticals company in Mumbai, India.
150-page Course Workbook
Testimonials from delegates
"The Manual itself is worth the money"
- R. Riley, Riley Associates,
“Having had some time to look through the
manuals I’ve written, I can already see how I can improve them, which is
good. I must admit to having taken the Training Manual home with me and
re-capping a lot of the information on Tuesday evening!”
– M. Bryant, Security Foiling Ltd.
"The section on planning was the most interesting
as this is something that is immediately relevant. Overall, a very good
course. It presented a number of techniques that I can use immediately with
no extra tools."
– A. Hall, Head of Development Methods Group, Bank of England, London.
"This course is really going to save me precious
time. I would recommend it to anyone who has to write and maintain any type
of document." – Kyla Young, Operations
"The course was useful and informative. Good
pace and delivered at a level understandable to the delegates. The most
interesting part was the Clear English module, because it's been a long
time since I was at school and I slipped into bad habits."
– Glen Norman, Training Coordinator, LES Engineering, Humberside.
“Very interesting. The content was excellent
and meaningful to my job. I learnt a great deal – many things I didn’t know
before. I would recommend this course to others.”
– Mandy Raison, Learning & Development Manager, Airborne Systems, Bridgend.
“The training course was very interesting and
showed me some basic errors that I currently do without thinking. I learned
a lot of details about making documents simpler and more user-friendly.
Excellent information.” – Andrew
Thalayasignham, Production Engineer, Airborne Systems, Bridgend.
“I did actually use the techniques soon after
to produce a report that leads to a request for expenditure approaching
8 figures, which has been well received, so thank you.”
– Richard Carver, Offshore Operations
Engineer, Perenco, Norfolk.
“I learned a good understanding of the role of
a technical author and what I need to plan and consider. The training day
was well-presented and kept my interest throughout. Questions were well
answered and discussed. The course manual provides good post-course
resource and will be a good point of reference when I require tips and advice.
It was an excellent course.”
BAE Instrument Landing Systems, Telford.