Effective Email Writing Course (half day session) 

Within 50 miles of Gloucester

• Half-day 'Effective Email Writing' Course

• Learn the skills of writing business emails

Our Effective Email Writing course distils into one concentrated session, all the essentials of writing business emails. We can teach you the art of Effective Email Writing, how to use the right language, how to get your message across clearly and succinctly.

Effective Email Writing: for anyone involved in writing business emails

• By anyone who uses email for work purposes;

• to prospects

• to customers

• to suppliers

• to internal or external staff, whether sales team, support engineers, help desk etc.

What are the main points covered by the Effective Email Writing course?

• Introduction.

• Email as a communication tool: assumptions

• What is different about using email?

• Advantages and disadvantages of using email

• Visual Appearance

• What to put in the business email

• Targeting the reader - tailoring the email to suit

• When not to reply straight away

• Effective Email Writing: Structure - Subject / Greeting / Signing off

• Personal emails

• Sent in error - what to do

• Effective Email Writing: Replying

• Effective Email Writing: Dealing with angry / aggressive emails

• Need time to think / investigate before replying

• Attachments - advantages and disadvantages

• Technical issues

• Good English - grammar, punctuation, paragraphs and sentences

• Effective Email Writing: Style
  - respectful approach
  - appropriate tone for business emails
  - formal or informal writing?
  - Plain English and readability
  - how not to confuse people

• Effective Email Writing: Final checks before sending

• Handling delicate or diplomatic situations

• General - Dos and Don'ts

• Summary points

Effective Email Writing course: Learn by –

• Practical exercises.

• Asking and doing.

• Group discussion.

• Understanding.

Effective Email Writing Course - facilities required

• Separate room for the training session.

• No interruptions / no mobile phones, please!

• Screen and PC projector.

• Whiteboard, flipcharts, pens etc.

Maximum 12 delegates per course, who are expected to be involved!

Effective Email Writing Course Fees

Note: As this is only a half day session, we normally cannot offer the Effective Email Writing Course more than 50 miles from Gloucester at the stated prices.

Half-day Effective Email Writing Course fees include handouts. Prices start at £395 for 1 to 6 delegates; then add just £50 per extra delegate.

Delegates	Price	Approx Rate per delegate
Up to 6	£   395
7	£   445	£ 64
8	£   495	£ 62
9	£   545	£ 61
10	£   595	£ 60
11	£   645	£ 59
Max. 12	£   695	£ 58

Extras: Incidental expenses (such as travel, car parking, accommodation and special hire equipment) are extra. Conditions apply. There may be a supplementary fee for extensive travel involving an overnight stay - ask for details.

Effective Email Writing Course UK